Backup and Disaster Recovery is a HOT Topic

This past Friday, I was fortunate to attend a marketing seminar specifically aimed at IT services companies. Since I am already a member of this international group, I wanted to take a few of my staff to experience the excitement that is happening in the world of IT Managed Services.


During the meeting, many ideas were shared by over 200 people in attendance. The ideas ranged from how to move from a Break-Fix Model to a Managed Services Model; what products are clients buying now; how the current economic situation is affecting our businesses; and how do you offer a flat-rate/"all-you-can-eat" IT services offering. There was so much material covered that I left there thinking I could not possibly do all these things. Then I looked at my colleagues and realized that they were "pumped-up" and ready to go to market.


Thanks to all the people who shared ideas and made the event worth the trip to Dulles (around the Washington Beltway) on a Friday. One of the products we discussed included a BDR solution that offers off-site storage and bare metal restores. This product was a HOT topic for many attendees, since the traditional Tape Backup systems are unreliable and often not managed.

You will be hearing a lot more from me on this product and you can visit my web site to gain additional information at www.xpercare.com/backup

Happy New Year

Wow!!! I can't believe that another year has past and we are already halfway past the first month of a new year. Already, I can't seem to keep up with my TTD list and all the requests that are coming in from our clients. This is going to be a very exciting year!

I want to thank everyone that has been reading my new blog and I have made a New Year's resoluton to keep it as current as possible. My goal is at least one post each week. So give me some feedback and send a suggestion for a topic that is on your mind.

If you are a client you will know from our January newsletter that I have also made another resolution to address each of the 6 Critical Messaures that every SMB needs to have in place. And for those of you who are not clients here are the Critical Measures:
1. Internet Security
2. Email Defense
3. Data Retention
4. Patch Management
5. Environmental Protection
6. Monitoring & Remediation

In January and February we are highlighting the Data Retention component. As part of our marketing effort we have sent over 1000 mailings to prospective clients introducing our company and discussing Backup and Disaster Recovery (BDR). We will also be introducing a SPECIAL pricing campaign for our DataCARE BDR solution. Keep an eye out for these specials.

I am excited about the opportunity that the year 2009 brings us. I look forward to continuing to keep you informed about the latest technology solutions and the events we have planned at XPERTECHS.

As always, please call me with any questions you may have about your technology. Or visit our website www.xpercare.com and sign up for one of our 27-point Problem Prevention Audits.